Our polycarbonate lids are able to be shipped worldwide. Our 3D printed items and accessories are only able to be shipped to the United States and Canada at this time.
Items shipped international may be delayed due to things outside our control. If you are an international customer, and your shipped item has not seen an update via the providing tracking number in over 30 days, please notify us. If after 60 days, no updates still have not been provided by the shipping vendor, we may either replace your order or provide a refund (at the discretion of Kraken Reef®).
We were very hesitant in adding international shipping options and may remove it at any time there is a trend of issues with the shipping partner. This is ultimately to protect both you as the customer and us.
All prices on our website are USD.
Kraken Reef® does not assess any import/customs/duty fees. These can vary depending upon your country and it is the customer’s responsibility to verify these prior to ordering. We have no control over how much and if these will be assessed when your item(s) are processed through your counties customs office. Some Canadian customers have reported that UPS charges a brokerage fee. To work around the overall cost, you may be able to deal with the Canadian Border Services Agency directly when time comes to import your order into Canada at a better import rate than the carrier.